William Russell appoints Global Assistance & Healthcare as Indonesian emergency medical assistance provider

Local assistance partner will enhance service to Indonesian-based expatriates

International health insurance specialist William Russell has appointed Jakata-headquartered Global Assistance & Healthcare to provide emergency medical assistance to its expatriate customers in Indonesia. The move will further improve William Russell’s clients’ access to quality medical services throughout the country.

Nigel Harris, Chief Executive Asia Pacific, William Russell says:

“Indonesia is a highly specialised market for emergency medical assistance and it is essential to be able to provide our expatriate customers with access to locally-based emergency assistance. Global Assistance & Healthcare is the country’s leading specialist assistance provider and gives our customers access to top quality medical services, highly experienced assistance coordinators who understand local conditions and customs and full emergency evacuation services.”

Global Assistance & Healthcare provides a wide range of medical, travel and personal assistance services through its 24 hour emergency alarm centre and clinic in Jakarta, medical facilities and evacuation centres in Bali and a co-ordination office in Singapore.

Mario Babin, President Director, Global Assistance & Healthcare says:

“Accidents and emergencies can happen anywhere and without warning. We will provide William Russell’s expatriate customers with immediate access to the level of advanced medical support and quality medical care that they would be used to in first world countries. We are delighted that an international health insurance company with the stature and reputation for service of William Russell has chosen to appoint us to provide assistance to their customers throughout Indonesia."

William Russell retains global emergency assistance provider CEGA Group to provide emergency media assistance in the rest of the world.